Are you a patient looking to learn more about aiSLE® DX?
Contact your physician who can then request test kits from Progentec.
Interested in learning more? Have other questions? Reach out to the aiSLE® DX Patient Success Team support@aisledx.com
Here's what you can expect after your doctor orders an aiSLE® DX laboratory test
Step 1 | The Test
- Your blood sample is sent to the Progentec laboratory in Oklahoma City
- The sample is processed and results are reported to your clinician within 1 week
Step 2 | Explanation of Benefits
- You will be contacted by Progentec Customer Care after your result is sent to your clinician
- An Explanation of Benefits (EOB) will be sent to you in the mail. This is not a bill. You do not need to reach out to your doctor's office.
- You do not need to reach out to your doctor's office. If you have questions, contact Progentec via phone or email
Step 3 | Insurance Coverage
- Depending on your plan, your insurance company will cover a portion of the test
- Progentec will send you a bill after your insurance benefits has been applied and paid out
Step 4 | Discounts
- Progentec periodically announces coupons/vouchers which would be made available as part of the test kit sent to physician offices
- Work with Progentec Customer Care to find additional programs you may be eligible for
Reach out to Progentec Customer Care with your questions or issues. We'll get them solved.
Billing questions? Looking to see if you qualify for additional savings? Reach out the Progentec Customer Care team at (833) 587-8739 or email us at: support@progentec.com